Robinhood, the commission-free trading platform, is giving away $500,000 worth of Dogecoin (DOGE) to users who take part in its Hood Holidays countdown event, which just kicked off tonight.

Apart from DOGE, a meme-inspired token that has grown into one of the most widely recognized digital assets traded, the team also offers prizes such as Rolex watches and Apple AirPods as part of the festive campaign.

However, on the first day of the event, many users stated that they experienced glitches in the Robinhood app that stopped them from claiming rewards during the five-minute window. Some reported waiting ahead of time, but were shown a blank screen and later told they had missed rewards.

Hey @RobinhoodApp – what gives? I joined today’s countdown and was given a blank screen, couldn’t get into the countdown. Was waiting minutes before the countdown and still couldn’t get it. pic.twitter.com/D4p7rX5L0H

— Keita Fabrega (@keitafabrega) December 27, 2025

Notification said countdown to 8:30, i believe today since no other date or time mentioned.. this is where i am and got nothing.. @RobinhoodApp @AskRobinhood pic.twitter.com/bveycD7RhC

— Saajan Patel (@saajp) December 27, 2025

I was logged in on the Robinhood App and was on the countdown screen and…. it was broken and I didn’t win 💩 @RobinhoodApp $HOOD pic.twitter.com/UjufQ4jnwJ

— Lior (@liorsela) December 27, 2025

Robinhood has yet to respond to user complaints.