OpenAI introduces Presence to connect AI agents with business data: Report
The AI giant is expanding its enterprise toolkit with a new corporate software offering as it pushes deeper into business markets.
OpenAI is rolling out OpenAI Presence, a new enterprise offering that helps businesses deploy AI agents by connecting them to internal systems and corporate knowledge, Business Insider reported Wednesday.
The platform integrates AI agents with company data, policies, software and workflows, enabling them to complete tasks with greater accuracy and contextual awareness. The launch marks another step in OpenAI’s efforts to expand beyond the highly competitive AI model market.
OpenAI said Presence can automate customer support, sales and other business operations, including fixing billing issues, processing insurance claims and handling employee IT service requests.