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SoundHound AI cuts 27% of workforce in restructuring effort

SoundHound AI cuts 27% of workforce in restructuring effort

Photo: cottonbro studio / Pexels

The voice AI company pairs record quarterly revenue with deep layoffs as it chases sustained profitability after its LivePerson deal

SoundHound AI is laying off about 27% of its global workforce. The cuts are part of a restructuring plan the company says is designed to deliver long-term profitability.

The timing is a little awkward. SoundHound announced the cuts on November 5, 2026, alongside third-quarter results that included record revenue.

The numbers behind the cuts

SoundHound, which trades on the Nasdaq under the ticker SOUN, expects the restructuring to generate pre-tax charges of between $18 million and $22 million. That is the upfront cost of getting smaller: severance, wind-downs and related expenses.

The bigger number is tied to the company’s acquisition of LivePerson. SoundHound says it has identified $120 million in annualized cost synergies from combining the two businesses.

The company is also moving fast. It is targeting more than $80 million in cost actions before January 1, 2027, which leaves roughly two months to get most of the work done.

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For context, SoundHound had approximately 953 employees globally as of March 2026. That figure predates the LivePerson integration, so the total pool affected by the 27% cut is not directly comparable.

A new revenue model, and fewer side projects

CFO John Collins framed the restructuring around two priorities. The first is integrating LivePerson quickly.

The second is a strategic shift toward a hosted-service revenue model. The goal is to lean less on upfront licensing deals, which can produce big quarters followed by quiet ones.

Part of the plan also involves exiting business lines the company considers non-core. Collins tied that move to building more predictable revenue streams.

Chief executive Keyvan Mohajer cast the third quarter as a milestone in the company’s journey. Management is also projecting sustained adjusted EBITDA profitability in the second half of 2027.

Not the first round of belt-tightening

SoundHound has been here before. In 2023, the company went through a substantial workforce reduction that research cited estimates at roughly 40-50% of staff, during a rough stretch following its public debut.

The company was founded in 2005 by a group of Stanford alumni, Mohajer among them. It built conversational AI technology that ended up in automotive and enterprise products.

SoundHound went public in 2022 through a SPAC, short for special purpose acquisition company.

The stock has not exactly been celebrating either. Shares have been trading around 52-week lows, near $4, amid broader market pressure in 2026.

Disclosure: This article was edited by Diego Almada Lopez. For more information on how we create and review content, see our Editorial Policy.